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What Should I Do if My Thermal Printer Gets Paper Stuck?

2025-08-07 0 Leave me a message

Mini Bluetooth thermal printers are usually used to print tickets, bills, receipts or labels. After a long printing time, some problems similar to paper jams may occur. If the printer is jammed with paper, we can check from the following aspects.



First of all, before using the printer, please be sure to check the type, size, thickness and other aspects of the paper to confirm that it is suitable for thermal printers. Secondly, when using the printer, if there is a paper jam, turn it off immediately to avoid further damage. Open the printer cover carefully and follow the instructions in the manual. After that, remove the printing paper and check if there is any residual paper or tape on the print head and paper track to ensure that there is no debris inside the printer. Finally, restart the printer and check if it is functioning properly to prevent paper jams from happening again.


In conclusion, regular maintenance and inspection of thermal printers should be carried out to ensure their normal operation. If the paper jam problem still cannot be solved by the above methods, please contact technical support in a timely manner.


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